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20 June 2025

Accessibility Statement

20 June 2025

Introduction

We are dedicated to ensuring digital accessibility for all users, including those with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

How our services work?

We are a provider of e-commerce services within the meaning of the European Accessibility Act because consumers can purchase Nordic Spirit nicotine pouches on our website. More detail about our obligations under the European Accessibility Act is provided later in this statement.

The services consist of consumers entering into transactions with us for the purchase of such products. If you would like to browse products on our website, you can do so without registering but you must have an account to purchase products.

You must be at least 18 years old to purchase a product on our website. You can place an order with us on our website by selecting the products you wish to purchase, clicking “Buy Now”, “Add to cart” and “Checkout” and inputting your payment card details. Clicking ‘Continue’ on the ‘Payment method’ page will complete your order. If you wish to order more than one product then click 'Continue Shopping' and add any more products you want to your basket.

Compliance with Accessibility Requirement

We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as mandated by the EN 301 549 standard. Our ongoing efforts aim to achieve full compliance with these standards to ensure our digital platforms are accessible to all users.

Measures we have taken to comply with the WCAG 2.1 Level AA include:

Automated and Manual Accessibility Testing:

We regularly conduct a combination of automated scans and manual reviews using assistive technologies (e.g., screen readers, keyboard-only navigation) to assess our website’s compliance with WCAG 2.1 Level A and AA success criteria. These tests help us identify and resolve accessibility barriers.

Accessible Design and Development Standards:

Our design system and front-end development practices follow industry-standard accessibility guidelines, including proper use of semantic HTML, color contrast ratios, keyboard focus indicators, and ARIA (Accessible Rich Internet Applications) roles where needed.

Continuous Monitoring and Improvements:

Accessibility is integrated into our development lifecycle, with ongoing updates and audits to align with evolving best practices and legal requirements under EN 301 549. We are committed to delivering our services in a manner compatibility with major assistive technologies and ensuring that new features meet accessibility criteria.

We are confident that the site meets Level A and most Level AA success criteria, with ongoing efforts to reach full compliance. Our goal is to ensure that our digital experiences are usable and inclusive for all individuals, regardless of ability.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, please contact us:

• Email: [email protected]

• Phone: 1800 200 633

• Postal Address: 1st Floor, 4/6 Riverwalk, Citywest Business Campus, Dublin

We aim to respond to feedback within 2 business days. Occasionally, a response may take longer, for example, due to an unusually high volume of requests

Preparation of this Accessibility Statement

This statement was last reviewed on 20 June 2025.

Requirements we are subject to under the European Accessibility Act as a provider of e-commerce services

1. General accessibility requirements for all services

(A) ensuring the accessibility of the products used in the provision of the service;

(B) providing information, in the following manner, about the functioning of the service, and where products are used in the provision of the service, its link to these products as well as information about their accessibility characteristics and interoperability with assistive devices and facilities:

(i) making the information available via more than one sensory channel;

(ii) presenting the information in an understandable way;

(iii)presenting the information to users in ways they can perceive;

(iv) making the information content available in text formats that can be used to generate alternative assistive formats to be presented in different ways by the users and via more than one sensory channel;

(v) presenting in fonts of adequate size and suitable shape, taking into account foreseeable conditions of use and using sufficient contrast, as well as adjustable spacing between letters, lines and paragraphs;

(vi) supplementing any non-textual content with an alternative presentation of that content;

(vii) providing electronic information needed in the provision of the service in a consistent and adequate way by making it perceivable, operable, understandable and robust;

(C) making websites, including the related online applications, and mobile device-based services, including mobile applications, accessible in a consistent and adequate way by making them perceivable, operable, understandable and robust, and

(D) where available, support services (help desks, call centres, technical support, relay services and training services) providing information on the accessibility of the service and its compatibility with assistive technologies, in accessible modes of communication.

2. Specific accessibility requirements for e-commerce services

(A) providing the information concerning accessibility of the products and services being sold when this information is provided by the responsible economic operator,

(B) ensuring the accessibility of the functionality for identification, security and payment when delivered as part of a service instead of a product by making it perceivable, operable, understandable and robust, and

(C) providing identification methods, electronic signatures, and payment services which are perceivable, operable, understandable and robust.